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Got a question about how we respond to emergencies our how you can support our work? Have a look through these frequently asked questions.

If you have a question that isn’t included or require further information; please get in touch with our friendly Supporter Care team by emailing [email protected] or calling 44 (0)20 7012 6400. Lines are open 9 – 6, Monday to Friday.

general questions

How do you respond to emergencies?

When children are fighting to survive and rebuild their lives, we act quickly. How we respond depends on the nature of the emergency, however here are some of the most common ways we help:

Working with local partner organisations, we’ll:

  • provide families with water, food, hygiene products, mattresses, blankets, toys, and learning materials
  • set up primary healthcare centres, classrooms, and safe spaces for children
  • deliver clean water, install toilets, and promote hygiene to prevent deadly diseases like cholera

Find out more about emergency responses.

What is the Disasters Emergency Committee (DEC)?

We’re a member of the Disasters Emergency Committee (DEC) which brings 15 leading UK aid charities together in times of crisis. So that we can raise funds quickly and efficiently.

The 15 charities are:

  • ActionAid
  • Action Against Hunger
  • Age International
  • British Red Cross
  • CAFOD
  • Care International
  • Christian Aid
  • Concern Worldwide
  • International Rescue
  • Islamic Relief Worldwide
  • Oxfam GB
  • Plan International UK
  • Save the Children UK
  • Tearfund
  • World Vision UK.

Emergencies

What is your response in Gaza?

Our incredible supporters have not let the world forget Gaza’s children – giving what they can and speaking out for a ceasefire. With their support, Save the Children has been able to reach more than 688,300 people in Gaza.

We’re scaling up our response, getting lifesaving supplies in place and ready to go. As soon as we can get more aid into Gaza, we’ll help children take the first steps on the road to recovery.

Working with local partner organisations, we’ll:

  • provide families with water, food, hygiene products, mattresses, blankets, toys, and learning materials
     
  • set up primary healthcare centres, classrooms, and safe spaces for children
     
  • deliver clean water, install toilets, and promote hygiene to prevent deadly diseases like cholera

Find out more about our work in Gaza and donate here.

What is happening with the UK Aid cuts?

Aid cuts are a betrayal of the world’s most vulnerable children.

The funding gaps we’re facing could force us to close down programmes that are a lifeline to children.

Cutting aid does not make the world safer. Poverty, conflict, and climate disasters don’t stay contained. They lead to more displaced people, increased instability, and bigger threats to international peace - including for the UK. Slashing aid makes the world less safe.

You can find out more and/or donate here.

What is your response to the East Africa Hunger Crisis?

We’ve been working across East Africa for may years. Running longer-term programmes alongside short-term disaster responses. Working together with local partners, governments and communities.

  • In Ethiopia, we're supporting farmers with seeds, tools and livestock feed.
  • In Kenya, we're training health volunteers to detect child malnutrition in young children, so they can support families in areas with high rates.
  • In Somalia, we're providing emergency water supplies and building water stations for families in camps.

You can donate to the appeal here.

What is your response in Ukraine?

Together with local partners, we've helped more than 2.6 million people - including more than 1.1 million children - in Ukraine and the region over the last two years.

This is only possible because of people like you: since 24th February 2022, you raised an astonishing £400,000,000 through the DEC Ukraine Appeal.

Find out more about what we've done with the money so far and/or donate here.

Find out more about Unrestricted Funding

What is Unrestricted Funding?

Unrestricted funding, also called, flexible funding refers to donations that are not tied to a specific project or location. 
These contributions allow us to allocate resources flexibly, according to where the need is greatest and where we can achieve the greatest impact.

Why is unrestricted funding important?

We want to make sure supporters’ money is making the biggest possible difference for children. And restricting money to a particular place or programme isn’t always best. 

With more unrestricted funds, we can respond the moment an emergency hits without having to raise money first. We can make sure families are better prepared to cope long before disaster strikes. We can help communities set up early warning systems, so they know an earthquake’s coming and can get to a safe place. And we can get supplies to children immediately because we already have our team prepped, ready to respond.  

But it might not be spent on emergencies at all. It could mean we don’t have to say ‘no’ to a family in the UK who can’t afford a cot for their baby, just because that pot of money’s run out. We won’t have to wait critical weeks to fund a vaccination drive during a disease outbreak in Somalia. And we won’t have to stop running lifechanging training for farming families in Guatemala, just because it’s not always top of people’s minds. In a nutshell: it’s the best way to change lives, today and for generations to come. 

How is unrestricted funding used?

These funds may support a wide range of priorities, including programme development, core  infrastructure, staff training, policy and advocacy work, or strengthening local partnerships. 
They are always directed towards delivering the greatest benefit for children.

How do you ensure transparency and accountability with unrestricted funds?

We have robust financial oversight and governance in place. Donors receive annual reports, impact updates, and real stories of children and families we work with that demonstrate how funds have been used effectively and ethically.

Will my gift still have impact if it’s unrestricted?

Yes, often a greater one. Unrestricted gifts allow us to act swiftly and strategically, ensuring support reaches children in overlooked crises or strengthens essential systems and services that designated funding often cannot cover.

Can you still show me the impact of my unrestricted donation?

Definitely. While unrestricted gifts aren’t tied to one specific project, we provide regular updates, stories, and thematic impact reports that show how your support has helped children be safe, grow up healthy and have the chance to learn.

What makes giving unrestricted funding different to restricted funding?

Unrestricted donors play a unique and strategic role. Your support helps drive innovation, fund forgotten crises, and build long-term impact. It’s a smart, high-impact way of giving, trusted by those who understand the complexities of global development

Is the Emergency Fund unrestricted?

The Emergency Fund (also referred to as the Children’s Emergency Fund by other members & Save the Children International) is an example of flexible funding. It is not classified as ‘fully unrestricted’ as the funds must be used for humanitarian work. However, Country Offices have a lot of flexibility in HOW they spend these funds in an emergency. Therefore, it is also often referred to as a ‘semi-flexible fund’. In some instances, members may choose to dedicate some unrestricted funding to the 
Emergency Fund, but this can change each year so cannot be relied on for donor reporting. 

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