Uh oh, you are using an old web browser that we no longer support. Some of this website's features may not work correctly because of this. Learn about updating to a more modern browser here.

Skip To Content

Emergencies FAQs

Got a question about how we respond to emergencies our how you can support our work? Have a look through these frequently asked questions.

If you have a question that isn’t included or require further information; please get in touch with our friendly Supporter Care team by emailing supportercare@savethechildren.org.uk or calling 44 (0)20 7012 6400. Lines are open 9 – 6, Monday to Friday.

general questions

When children are fighting to survive and rebuild their lives, we act quickly. Our Emergency Fund allows us to respond wherever and whenever we're needed most. It allows us to respond within hours of a disaster, so we can reach children immediately and help them survive.

Find out more about emergency responses here.

Our emergency fund is a special reserve which helps us respond quickly to emergencies around the world, so we can reach children immediately. Although you cannot specify which appeal you would like your money to go towards, by donating to the emergency fund your generous donation will be used where the need is greatest.

Alternatively, you can make monthly donations to our unrestricted fund which will be used more generally to help children get the food, healthcare and education they need to reach their potential. 

This is a special fund helps us respond quickly to emergencies around the world, so we can reach children immediately. Whether that’s natural disasters, conflict or refugee crises. 

Since its creation in 2006, it’s helped us reach more than 11 million people around the world when they need us most.

You can find out more about the emergency fund and donate to it here.

We’re a member of the Disasters Emergency Committee (DEC) which brings 15 leading UK aid charities together in times of crisis. So that we can raise funds quickly and efficiently. 

The 15 charities are:

  • ActionAid
  • Action Against Hunger
  • Age International
  • British Red Cross
  • Care International
  • Christian Aid
  • Concern Worldwide
  • International Rescue
  • Islamic Relief Worldwide
  • Oxfam GB
  • Plan International UK
  • Save the Children UK
  • Tearfund
  • World Vision UK.

We’ve been working across East Africa for may years. Running longer-term programmes alongside short-term disaster responses. Working together with local partners, governments and communities.

  • In Ethiopia, we're supporting farmers with seeds, tools and livestock feed.
  • In Kenya, we're training health volunteers to detect child malnutrition in young children, so they can support families in areas with high rates.
  • In Somalia, we're providing emergency water supplies and building water stations for families in camps.

You can donate to the appeal here.

Got another question about Save the Children on a different topic? Visit our FAQs hub to see our most commonly asked questions across a range of topics.

Find out more