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Do you have a question about where your nearest Save the Children shop is, how you can volunteer or what items you can donate? Please take a look through our most commonly frequently asked questions.
If you have a question that isn’t included or require further information; please get in touch with our friendly Supporter Care team by emailing supportercare@savethechildren.org.uk or calling 44 (0)20 7012 6400. Lines are open 9 – 6, Monday to Friday.
Yes! All products are sourced from independent, ethical producers and 100% of the profits go towards helping change the future for children. You can visit the online shop here.
You can also visit our new DePop shop.
Yes! We’re always on the lookout for talented people who can help us stand out from the competition.
Please contact your local shop directly or email us at volunteersupport@savethechildren.org.uk. You can also call us on 020 7012 6997.
Volunteering in a charity shop will allow you to learn new and transferable skills. You will meet customers, sort donations and stock and make new friends. You will also be responsible for keeping the shop looking attractive and help with promotional events.
All you need is to be friendly, welcoming, able to handle money and be willing to do any of the shop's tasks.
Yes! If you are an individual donating, you can drop it off at our stores (contact your local store for opening times).
You can be sure your donation will be treated respectfully, merchandised carefully and priced sensibly.
You can find you nearest community shop online by entering your postcode here.
Your nearest Mary’s Living & Giving Shops can be found here.
We'd be delighted to receive your donation, especially quality fashion and homeware. We're unable to accept electrical goods (except in selected stores - please check first), large items of furniture, used cosmetics, underwear, food or alcohol.
You can increase the value of your gift by 25% at no additional cost to you by signing up to the Retail Gift Aid scheme. Just fill in a form at our shop when you donate your items.
For more information, read our Retail Gift Aid terms and conditions.
Sadly, no. We are generally unable to offer this service. If you have a high value item, please contact your local shop manager.
Got another question about Save the Children on a different topic? Visit our FAQs hub to see our most commonly asked questions across a range of topics.
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