SMS campaigns - terms and conditions

You can donate to Save the Children via SMS/text message throughout the year. Below is information about our current campaigns.

To make a £5 donation to Save the Children text SAVE5 to 70008 until 31 December 2016. 

Your donation will be used wherever the need is greatest. 

Single SMS Donations             

If you respond to one of Save the Chidren appeal you will be charged either £3, £5 or £10 as advertised, plus your standard network rate.

We would like to talk to you about how you can save more lives but if you prefer to opt out of SMS please send STOP to 70008 (standard network rates apply). To opt out of all communication, please send NO INFO to 70008.

Alternatively, you can also email us at supporter.care@savethechildren.org.uk or phone 020 7012 6400.

Emergency Appeals

To make a £5 donation to Save the Children's Child Refugee Crisis Appeal text GIVE5 to 61144 until 31 December 2016.

To make a £5 donation to Save the Children's Syria Emergency Appeal text SYRIA5 to 61144 until 31 December 2016.

Each SMS costs £5 plus one message at your standard network rate. When you donate £5 we receive at least £4.95 depending on your network.

Unless otherwise stated, there will be no refunds for the cost of any SMS text made or for any misdialled short codes or misspelled keywords.

We may contact you to tell you about our work and how you can help and will always give you the chance to opt out of further communications. To opt out of all communications, please include NO INFO in your text. To opt out of SMS only, please text STOP to 70008.

You can also email us at supporter.care@savethechildren.org.uk or phone 020 7012 6400.

All supporters must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian's permission before signing up to our campaigns.

Monthly Mobile Donations

Here are some more details about how you can help Save the Children by giving monthly via text message.

To sign up

To set up a £3 a month gift via SMS text STC to 70002

To set up a £5 a month gift via SMS text STC to 70088

After signing up

 You'll be charged £3 or £5 plus one standard rate text message in the first month. Your gift will be activated and your first donation of £3 or £5 will immediately be taken from your phone bill or your pay-as-you-go credit.

Each month from then on

This is a monthly subscription service to Save the Children. Each month you'll receive a free text as a reminder, the day before your gift is due. If you're happy to give you don't need to do anything and you'll be charged £3 or £5, or you can choose to skip a month.

You will be charged £3 or £5 a month thereafter. We will receive at 100% of your donation.

Choosing to Skip a month

When you receive your free reminder text, if you'd prefer not to give, simply reply SKIP within 24 hours of receiving the message and we won't take your donation that month. You’ll be charged one standard rate text message.

If your phone is out of range or switched off, you don't need to worry. We'll only receive your gift 24 hours after we know that your phone has received our message.

See your gifts in action

We want you to see how your gifts are helping, so we’ll sometimes send you links to photos and videos on our website. You can view this content on an internet-enabled phone or computer.

We won't charge you for content but, as with any mobile browsing, viewing could mean you incur charges from your network provider.

Gift Aid

Your gift through this service is eligible for Gift Aid. In order for us to reclaim the tax you have already paid on your gifts and make them worth a quarter more, at no cost to you, see below.

Some important details

Unless otherwise stated, there will be no refunds for the cost of any SMS text made.

By using this service, you agree that we may call or text you on your mobile in the future about our work and how you can help. One important reason for this is to talk to you about the Gift Aid scheme. But if you'd rather we didn't call, please contact our Supporter Care team on 020 7012 6400 or supporter.care@savethechildren.org.uk.

All supporters must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian's permission before signing up to our campaigns.

Ending your support

We hope that you won't cancel your gift and that you'll use the SKIP system if you decide not to give in a particular month. However, if you want to end your gifts permanently, you can text STOP to 70002 if you donate £3 a month or text STOP to 70088 if you donate £5 a month. 

If you'd like to talk to us about giving through your mobile, please call our Supporter Care team on 020 7012 6400 or supporter.care@savethechildren.org.uk.