Contact us
Our friendly Supporter Care team is ready to help you.
Call +44 (0)20 7012 6400 or email us now
Lines open 9am to 5pm, Monday to Friday.
Want to volunteer for us?
Get in touch
GOT A QUESTION?
Before getting in touch, please check to see if your enquiry is covered below:
- Can I speak to your media team?
- How do I make a complaint?
- Where do I find my local Save the Children shop?
- How can I change my contact details?
- How can I change my regular gift with you?
- Can I donate by post?
- Can I donate with my Charities Aid Foundation (CAF) card?
- Can I donate by telephone?
- I've received a phone call about my donation - is this genuine?
- Can I have my donation refunded?
- Do you use street or door-to-door fundraisers?
- Why do you spend money on mailings and telephone calls?
- Download our Open Information Policy
OUR OFFICES
Please note: Our Supporter Care team is only based at UK head office - please do not contact our other offices with enquiries about donations, fundraising, or our projects.
Save the Children UK Supporter Care Team
Tel: 020 7012 6400 or email supporter.care@savethechildren.org.uk
Scotland
Prospect House, 2nd Floor, 5 Thistle Street, Edinburgh. EH2 1DF
Tel: 0131 527 8200
Fax: 0131 527 8201
Wales
Phoenix House, 2nd Floor, 8 Cathedral Road, Cardiff. CF11 9LJ
Tel: 029 2039 6838
Fax: 029 2022 7797
Northern Ireland
Popper House, 15 Richmond Park, Belfast. BT10 OHB
Tel: 028 90431123
Fax: 028 90431314
Due to limited resources our team won't be able to respond to:
- Sales enquiries
- All information about working for us is on our Jobs website - where we also advertise voluntary administrative roles.
- Speculative CVs - we are unable to hold these on record
- Dissertation/Research Questionnaires
- Please note, we do not send volunteers overseas
- Grant requests from other charities
- Unsolicited requests from individuals for financial support
- Overseas organisations wishing to partner with us