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TERMS AND CONDITIONS

You can donate to Save the Children via SMS (text message) throughout the year. Below is information about our current campaigns.

Single SMS donations

To make a £5 donation to Save the Children text SAVE5 to 70008 (until 31 December 2018) and your donation will be used wherever the need is greatest.  

If you wish to donate to a specific appeal you can:

  • text CHILD5 to 70008 to donate £5 to Save the Children's East Africa Food Crisis Appeal (until 31 December 2018).   
  • text SYRIA5 to 70008 to donate £5 to Save the Children's Syria Emergency Appeal (until 31 December 2018).   

 

You’ll be billed £5 plus the cost of a standard rate text message, and we'll receive 100% of your donation. By texting your donation you consent to future phone calls and SMS messages about our work and how you can support us.

To opt out of calls and SMS messages, include NO PHONE in your text. Alternatively, you can email us at supportercare@savethechildren.org.ukor phone 020 7012 6400.

Unless otherwise stated, there will be no refunds for the cost of any SMS donation made, or for any misdialled short codes or misspelled keywords.

All supporters must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian's permission before signing up to our campaigns.

Monthly mobile donations

Here are some more details about how you can help Save the Children by giving monthly via text message.

To sign up

To set up a £3 a month gift via SMS text STC to 70002

To set up a £5 a month gift via SMS text STC to 70088

After signing up

You'll be charged £3 or £5 plus the cost of one standard rate text message in the first month. Your gift will be activated and your first donation of £3 or £5 will immediately be charged to your phone bill or your pay-as-you-go credit.

Each month from then on

This is a monthly subscription service to Save the Children. Each month you'll receive a free text as a reminder, the day before your gift is due. If you're happy to give you don't need to do anything and you'll be charged £3 or £5, or you can choose to skip a month.

You will be charged £3 or £5 a month thereafter. We will receive 100% of your donation.

Choosing to skip a month

When you receive your free reminder text, if you'd prefer not to give, simply reply SKIP within 24 hours of receiving the message and we won't take your donation that month. You’ll be charged for one standard rate text message.

If your phone is out of range or switched off, you don't need to worry. We'll only receive your gift 24 hours after we know that your phone has received our message.

See your gifts in action

We want you to see how your gifts are helping, so we’ll sometimes send you links to photos and videos on our website. You can view this content on an internet-enabled phone or computer.

We won't charge you for this content but, as with any mobile browsing, viewing could mean you incur charges from your network provider.

Gift Aid

Your gift through this service is eligible for Gift Aid. In order for us to reclaim the tax you have already paid on your gifts and make them worth a quarter more, at no cost to you, please call our Supporter Care team on 020 7012 6400 or email supportercare@savethechildren.org.uk.

Some important details

Unless otherwise stated, there will be no refunds for the cost of any SMS text made.

All supporters must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian's permission before signing up to our campaigns.

General Appeals

By using this service, you agree to us contacting you by phone and SMS to tell you more about our work and how you can support it. If you'd rather we didn't call, please text STC NO to 70002 or STC NO to 70088 to give £3/£5 per month without receiving further contact by phone and SMS. Note that you will still receive monthly payment admin texts as part of the service.

Don't forget you can change how you hear from us at any time by calling our Supporter Care team on 020 7012 6400 or emailing supportercare@savethechildren.org.uk.

Radio Appeal

If you have texted ACT to 70677 in response to our radio appeal, you are currently opted out of contact by phone and SMS, however, you will still receive monthly payment texts as part of the service.

If you'd like to hear more about our work and how you can support it then please call our Supporter Care team on 020 7012 6400 or email supportercare@savethechildren.org.uk to change your contact preferences.

Ending your support

We hope that you won't cancel your gift and that you'll use the SKIP system if you decide not to give in a particular month. However, if you want to end your gifts permanently, you can do so by text:

  • if you donate £3 a month, text STOP to 70002
  • if you donate £5 a month, text STOP to 70088

If you'd like to talk to us about giving through your mobile, please call our Supporter Care team on 020 7012 6400 or supportercare@savethechildren.org.uk.

 

Updated: February 2018.