Face to face fundraising

We've been carrying out face to face fundraising (on both the street and door to door), for several years.

As well as raising vital long-term funds for us, our campaigns take news of our work to thousands of people all over the country.

We ensure that all our face to face fundraisers have received full training on our mission, values and history and that they receive refresher training on a regular basis.

Select a question below to find out more:

Why does Save the Children do face to face fundraising?

One of the most cost-effective ways to recruit new Direct Debit supporters is through face to face fundraising.

How do I know if a fundraiser is genuine?

Face to face fundraisers working on behalf of Save the Children will be wearing a uniform clearly branded with the Save the Children logo. All face to face fundraisers will have ID and they will be carrying up to date branded Save the Children literature.

A list of sites where our face to face fundraisers will be working is available to download on the resources, forms and policies page or you can request it from our Supporter Care team - email supporter.care@savethechildren.org.uk .

Do face to face fundraisers accept cash donations?

No. They are not licensed to accept cash or cheque donations. They are committed to collecting long-term Direct Debits, so that we can create lasting change in the lives of thousands of children around the world.

You can make a cash donation online.

How do I know that my Direct Debit is secure?

It is very safe for you to give your details to our fundraisers. They are carefully trained in handling information and your monthly Direct Debit is protected by the Direct Debit Guarantee. The Direct Debit Guarantee is the scheme operated by banks and building societies that covers such regular giving payments.

Do face to face fundraisers receive commission?

Our face to face fundraisers are paid an hourly rate. They do not work on commission.

Who regulates this form of fundraising?

The Public Fundraising Association represents 95% of the organisations that carry out face to face fundraising. All members follow the Institute of Fundraising’s codes of best practice and the PFRA also performs spot checks. Both Save the Children and the agencies we work with are members of the PFRA.

We also closely monitor our campaigns and carry out our own ‘mystery shopping’ to ensure that our representatives adhere to all regulations and best practice.

What if I have any concerns or more questions?

Please contact our Supporter Care team on 020 7012 6400 or email them at supporter.care@savethechildren.org.uk and they will help to answer any of your concerns or questions that you might have.